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Legal Advice line

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We’ve partnered with Law Express to give our members access to free legal advice, seven days a week.

Law Express provides advice on all sorts of problems and queries including:

  • Employment and the workplace
  • Coronavirus-related issues (see factsheets)
  • Housing (owner occupied and rented)
  • Consumer issues
  • Family and relationship difficulties
  • Personal injury
  • Road traffic accidents and motoring offences
  • Small claims court proceedings
  • Pensions, tax and welfare benefit
  • Neighbour issues
  • Criminal law
  • Power of attorney, wills, probate and bereavement

How to use the service

All Law Express advisors and call handlers are based in the UK (and cover all UK jurisdictions). When you call Law Express, a call handler will ask you some questions about the nature of your enquiry so that they can match you to the best adviser.

An experienced legal advisor who specialises in the area of law that you need will call you back, usually within the hour.

If you wish to speak to an advisor straight away the call handler will do their best to help you.

Legal Factsheets

CORONAVIRUS

Coronavirus FAQs
More Coronavirus FAQ's - Furlough
More Coronavirus FAQ's - Furlough update
Coronavirus - Landlord & Tenant questions

WILLS, PROBATE AND POWERS OF ATTORNEY

Wills
Powers of Attorney
First steps when someone dies
Probate

TAX

Capital Gains Tax (CGT)
Inheritance Tax (IHT)

EMPLOYMENT

The Good Work Plan
Business transfers and TUPE
Constructive Dismissal
Disciplinary at work
Dismissal: Sickness & Capability
Email and Internet policies
Employment - Basic Rights
Employment - Family-friendly
Equality and diversity
Gender recognition
Grievance procedure at work
Misconduct at work
Redundancy
Settlement Agreements
Social Media

PERSONAL INJURY

Personal Injury

HOUSING

Being a landlord
Possession Proceedings for Landlords
Dealing with Builders
Neighbours
Being a tenant
Leasehold properties
Section 21
Section 8 Notice

CHILDREN, MARRIAGE, DIVORCE AND LIVING TOGETHER

Divorce and dissolution
Finances when a marriage or civil partnership ends
Separation
Separation and children
Relationships: Getting Started
Living Together - Cohabiting
Domestic Violence
Mediation

GOODS AND SERVICES

Dealing with Builders
Shopping - Buying Goods
Small Claims Court (SCC)

MOTORING

Buying a used car
How to challenge a parking ticket
Motoring offences

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Call the helpline

Call the Law Express helpline to speak to an advisor. Lines are open from 8am-8pm, Mon-Fri and 9am-12pm, Sat-Sun (GMT). Please tell your advisor that you’re an Institution member – or related to an Institution member.

Need some advice?

Call the Law Express helpline to speak to an advisor.